Finding a reliable and trustworthy employment agency for foreign domestic helpers can be a daunting task. To help employers make informed decisions, we have compiled a list of the top 10 employment agencies in Singapore. These agencies were selected based on a rigorous set of criteria to ensure only the best made it to the list.
Criteria Used
No Demerit Points: Agencies with any demerit points were automatically excluded.
Customer Rating of 4.2 or Above: Only agencies with high customer satisfaction ratings were considered.
Retention Rate Above 70%: Agencies with a high percentage of FDWs (Foreign Domestic Workers) staying with the same employer for at least 6 months.
Transfer Rate of 0%: Agencies with no FDWs transferring to 3 or more employers within a year.
Minimum 2 Years of Experience: Agencies with at least 2 years of active operation.
Minimum of 100 Placements in the Last 12 Months: Agencies that have successfully placed at least 100 FDWs in the past year.
All data is sourced directly from the Ministry of Manpower (MOM). We then applied the criteria mentioned above to filter out agencies that did not meet the standards. Finally, we sorted the agencies based on their performance metrics and customer ratings to identify the top 10.
Top 10 Employment Agencies
Rank | Agency | Retention Rate | Transfer Rate | Placement Volume | Customer Rating | Experience |
1 | 73.6% | 0% | 237 | 4.5 | 35 years | |
2 | 79.9% | 0% | 162 | 4.4 | 8 years | |
3 | 76.9% | 0% | 106 | 4.4 | 5 years | |
4 | 73.7% | 0% | 112 | 4.4 | 2 years | |
5 | 70.7% | 0% | 191 | 4.4 | 5 years | |
6 | 78.1% | 0% | 106 | 4.3 | 6 years | |
7 | 78.0% | 0% | 115 | 4.3 | 14 years | |
8 | 73.2% | 0% | 108 | 4.3 | 13 years | |
9 | 71.0% | 0% | 153 | 4.3 | 6 years | |
10 | 73.3% | 0% | 260 | 4.2 | 18 years |
These agencies have demonstrated exceptional performance and reliability, making them the top choices for anyone looking to hire foreign domestic helpers in Singapore. By adhering to strict criteria, we ensure that the selected agencies provide high-quality services and maintain a strong track record of successful placements and satisfied customers.