| We believe service standards that are transparent to you, our valued customer. In respect of service transparency, we
Adopt ethical sales practices and marketing communication.
Ensure that our pricing policy and all service charges are crystal clear to you.
Indicate the payment methods available to you i.e. cash or cheque payment only.
Provide a signed copy of the Service Agreement for your reference and retention.
Seek and value your feedback anytime. If your feedback is less than positive, we endeavour to resolve the problem either IMMEDIATELY or within 18 working days, depending on the complexity of each case. |
